Activate Card

If you've just received a new or replacement chip card in the mail, activate it now to begin using it. Start by providing the information for the primary cardmember.

Primary Cardmember Information

If you know your Account number or can find it on your card or monthly statement, enter it here.

Why do you need my Social Security Number, Social Insurance Number, or Alternate Identification?

To protect your privacy, we use this information to verify your identity. Please enter the form of identification that you used when applying for the Account.

Need Help?

You must activate your new credit card before you can begin using it. To activate the card, please enter the requested information for the primary cardmember. You can also activate your card by calling 1-877-563-6880.

If you need assistance activating your card, please call Customer Care at 1-800-695-9478 (TDD/TTY: 1-800-695-1788). Questions about Comenity®, the company behind your credit card? Visit us at comenity.net.