Third Party Money Management

Frequently Asked Questions (FAQs)

• Do you provide support for third-party money management tools like Mint?

  While we are not able to provide technical support for any third-party tool, we do offer the ability to link Comenity and Comenity Capital-issued cards to Intuit-based tools, including Quicken and Mint.

• Can I use Quicken or Mint with my GEM Account Credit Card account?

  Yes, you can securely connect your GEM Account Credit Card to the Intuit-based money management tools Quicken and Mint.

  Please note that while you may be able to link your account to other third-party money management tools, they are not officially supported by Comenity Capital Bank.

• How do I add my GEM Account Credit Card account to Quicken?

  Follow these steps to add your GEM Account Credit Card account to Quicken:

  1. Sign in to your Quicken account

  2. Select "Add Credit Card Account"

  3. When prompted to enter your bank name, enter the name of your GEM Account Credit Card account

  
  

  Please note, the Quicken file extension .QFX is not supported in or by Account Center. Alternatively, you will be able to download Excel or Open Financial Exchange files.

• How do I add my GEM Account Credit Card account to Mint.com?

  Follow these steps to add your GEM Account Credit Card account to Mint:

  1. Sign in to your Mint account

  2. Select "Add Account"

  3. Search for the name of your GEM Account Credit Card account

  4. Select your GEM Account Credit Card account and follow the prompts