Alerts

Frequently Asked Questions (FAQs)

• What are email & text alerts?
  Alerts are account notifications that you choose to receive by email, text or both, about certain types of purchases or high balances. All alerts will be sent to the primary cardholder. You also may choose to receive alerts for any authorized buyers using your account. Visit Alerts to choose which types of alerts you want to receive.
• How do I set up alerts on my account?
  Visit Alerts to select which types of alerts you want to receive. Not signed in? Sign in now.
• Can I choose how I want to receive alerts for my Sportsman's Guide Buyer's Club® Rewards Visa®?
  Yes, You can choose email alerts, text alerts or both.
• Is there any cost or fee for text alerts?
  Comenity Bank will not charge you for text alerts. However, standard message and data rates may apply from your mobile carrier. Please contact your mobile carrier with questions about your data plan and fees.
• How do I ensure that I will receive my text alerts?
  You can be sure you receive alerts by confirming your email address, mobile number or both, after you set up your alerts. We will send you a confirmation link (email) and/or a code (text). Be sure to check your email or text to complete the confirmation.
• How do I change the alert preferences for my account?
  Visit Alerts anytime to change your alert preferences.
• Why did I not receive my Sportsman's Guide Buyer's Club® Rewards Visa® alerts when I expected one?
  You will receive an alert only when a transaction meets the criteria you choose. Please make sure your contact information (email address and/or mobile number) is correct. If there's a problem and we can't send you alerts, we will notify you on Account Center.
• Which mobile carriers support Sportsman's Guide Buyer's Club® Rewards Visa® text alerts?
  Most mobile carriers support our alerts.

  View carrier list

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• Can I set up alerts for authorized buyers on my Sportsman's Guide Buyer's Club® Rewards Visa® account?
  Yes. Visit Alerts to select which alerts you would like to receive for your authorized buyers. Alerts are always sent to the primary cardholder.