Help and Customer Care

As the primary accountholder, you may view the following details of your account online:

• Current and past transactions
• Current and past billing statements
• Rewards statements, if applicable
• Scheduled and past payments
• Current balance and available credit

You may also contact us at any time, either by submitting a question online or calling our Customer Care team at 1-800-695-9478 (TDD/TTY: 1-800-695-1788). We will be happy to help.

You may choose to schedule a future date for your online payment to post to your Victoria's Secret Angel credit card account. It may take up to two business days to complete the financial transfer from your personal bank account to your Victoria's Secret Angel credit card account.

Any online payments submitted prior to 6pm ET can be credited to your account on the same day. Online payments submitted after 6pm ET will be credited the following day, or on your future scheduled payment date. 

You may view all billing statements generated within the past 12 months. No statements are produced for months with a zero balance. If you need information from previous billing statements please call our Customer Care team at 1-800-695-9478 (TDD/TTY: 1-800-695-1788). We will be happy to help.